Last Updated: 02/06/2025

1. Introduction

Welcome to Grand Epoxy Designs ("Company," "we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website grandepoxydesigns.com (the "Site") or engage with our services.

Please read this notice carefully. If you do not agree with the terms of this Privacy Notice, please do not access the Site.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Contact Us: When you fill out the contact form on our Site, we collect your name, email, phone number, and any additional details you choose to provide.
• Request a Quote: If you request a free estimate, we collect your contact details, including your phone number and email address.
• Communicate with Us: We may collect additional information if you contact us directly, such as the content of your message or any attachments.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our Site.
• Communicate with you, including responding to your inquiries and providing customer support.
• Send you emails regarding updates, promotions, or other service-related information.
• Detect and prevent fraud.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this Privacy Notice. We may share information with:

• Service Providers: Third-party vendors who assist us in operating our Site, conducting business, or servicing you—provided they agree to keep this information confidential.
• Legal Obligations: We may disclose your information when required by law, government requests, court orders, or other legal processes.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience. You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent. However, if you disable cookies, some portions of our Site may not function properly.

6. Your Privacy Rights (California Residents - CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to Know: You may request information about how we collect, use, and share your personal data over the past 12 months.
• Right to Delete: You may request that we delete your personal data, subject to certain exceptions.
• Right to Opt-Out: You may direct us not to sell your personal information—however, we do not sell personal information.

To exercise any of these rights, please contact us using the details below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page, and we encourage you to review this Privacy Notice periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

📞 Telephone: (213) 856 6261
📍 Address: 1011 S. Los Angeles St, Los Angeles, CA 90015